Refund Policy

Effective Date: 2024-06-14

Our refund policy ensures fairness and transparency. Refunds are provided under the following circumstances:

Eligibility for Refunds

• Service Delivery Issues: If there is a fault or error on our part compromising service delivery.
• Non-receipt of Services: If advertisers did not receive the promised services due to unforeseen events.

Requesting a Refund

To request a refund, contact us at support@stream.media. Each request will be reviewed, and a decision will be communicated within 14 business days.

Non-refundable Situations

Refunds will not be provided for services already rendered, or if the fault is due to the advertiser’s actions.

Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be communicated through your account dashboard.